Privacy Policy
Introduction
Welcome to https://martin-lewis-car-finance-reclaim.dreamdwellings.net (hereinafter referred to as “Martin Lewis: Car Finance Reclaim,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, storage, access, and handling of data in accordance with various global privacy laws, ensuring your rights and confidence in our services.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://martin-lewis-car-finance-reclaim.dreamdwellings.net
- Any mobile applications or software we develop
- Online services and tools offered through our platform
- Products purchased or accessed through our website
Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy policies governing user data.
Processing Activities
This Privacy Policy guides how we interact with users in the following scenarios:
- When you register an account and use our services as an authorized user.
- During your visits to our website(s) linked to this policy.
- Whenever you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).
Personal Data Collection
We collect various categories of personal information to enhance and personalize your experience with us:
Account Information:
- User names or unique identifiers associated with your account.
- Contact details such as email addresses and physical addresses.
Payment Information:
- Details of financial accounts used for transactions, including credit card numbers (partially masked) and expiration dates.
- Billing addresses linked to your account.
Financial Information:
- Data related to car finance claims, settlements, and refunds.
- Income and employment details required for claim assessments.
Purchase Information:
- Records of products or services purchased through our platform.
- Shopping preferences and purchase history.
Mobile Device Identifiers:
- Unique device IDs, IP addresses, and mobile network information to improve user experience.
Location Data:
- Geographic coordinates provided by your browser or device to personalize local services.
Feedback and Reviews:
- Comments, ratings, and reviews you submit regarding our products or services.
Social Media Information:
- If you interact with us on social media platforms, we may collect information from those profiles (with your consent).
Product Information:
- Details of products viewed, added to carts, or purchased on our site.
- Search queries and product recommendations provided by our system.
Cookies and Tracking Technologies
We employ cookies and similar tracking technologies for several purposes, including:
- Strictly Necessary: These ensure the basic functionality of our website and services.
- Preferences: They remember user settings and preferences to provide a personalized experience.
- Analytics: Used to collect statistical data on how users interact with our site, helping us improve performance and features.
Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.
Data Retention and Deletion
We adhere to the principle of data minimization, retaining personal information only for as long as it is necessary for the purposes described in this policy or required by law. Once the retention period expires or these purposes are fulfilled, we delete or anonymize your data securely.
Security Measures
The security of your personal data is paramount to us. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. This includes:
- Encryption of data during transmission and storage.
- Secure third-party processing partners who adhere to strict privacy standards.
- Regular security audits and updates to ensure ongoing protection.
Children’s Privacy
We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child, please contact us, and we will take steps to delete that information.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: The right to request access to the personal information we hold about you.
- Rectification: To rectify inaccurate or incomplete data.
- Erasure (Right to be Forgotten): The right to request the deletion of your data under certain circumstances.
- Restriction: Limiting the use or processing of your data.
- Data Portability: Receiving a copy of your data in a structured format.
- Objection: Objecting to the processing of your data for specific purposes.
- Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.
To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team using the details provided below. We aim to respond promptly and efficiently to all requests.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about your privacy rights and how we protect your information.
Contact Information
For any questions regarding this Privacy Policy, data protection practices, or to exercise your rights, please contact us:
- Email: [email protected]
- Postal Address: [Provide our physical address]
We value your trust in providing us with your personal information, and we are committed to ensuring its security and protection.